Tuesday, April 22, 2014

Is Philippine Prudential Life Insurance Company Inc's (PPLIC) LABB PLUS Refundable?

As of April 22, 2014 at 12:16 a.m., someone was kind enough to post these comments in "STOP Buying Philippine Prudential Life Insurance C...". Latest update was on February 7, 2015.

I'd like to personally thank Theresa, dimakahindi, and the other Anons for keeping us updated and informed regarding their request for a refund on Philippine Prudential Life Insurance Company Inc's LABB Plus.

PLEASE READ THROUGH THE COMMENTS (inside this post and beneath it) BEFORE ASKING HOW THEY CANCELLED THEIR LABB PLUS. NANDYAN LANG LAHAT NG HINAHANAP NYO.
Anonymous has left a new comment on your post "Is Philippine Prudential Life Insurance Company In...":

Hi guys, naibalik na sakin yung LABBPLUS worth 4500! Pinacancel ko xa Oct. 21 then cancelled na xa ng Nov. 3, hinintay ko lang yung bill just to make sure na wala na nga xa, tsaka wala po akong processing fee, yung iba kasi may nababasa ako na hihingan daw nun.. Ayun, share ko lang, Happy kasi ako eh.. hehe sana maibalik din nila agad yung mga nakulimbat nila sainyo.. Basta agapan nyo lang po, tas kulitin nyo sila ng kulitin para maicancel at maibalik na pera nyo...

-dimakahindi-


Posted by Anonymous to Digital Brew at December 1, 2014 at 11:10 PM

***** 
Anonymous has left a new comment on your post "Is Philippine Prudential Life Insurance Company In...":

Hi Haopee, naibalik na po sakin nung Nov. 3 pa, hindi na nirequire ng bank na magsend ako ng kahit anung docs sakanila, kasi 100% sure na cancelled na daw yun! at wala pa processing fee..ayun napakasaya ko lang.. hehe salamat sa tulong po nyo :)


Posted by Anonymous to Digital Brew at December 1, 2014 at 11:17 PM
***** 
Anonymous has left a new comment on your post "STOP Buying Philippine Prudential Life Insurance C...": 
I had my Endownment plan and LABB PLUS cancelled yesterday. Thank you for all the tips I got from this blog. Sa mga na biktima din ng PPLIC, check nyo lang lahat ng comments and mga links na meron dito sa blog, sobrang helpful. Another tip pag magpapacancel kayo always have a back up whether if it is your parents, close friends and relatives. Makakatulong sila sa iyo lalo na pag pinag aralan din nila yung mga policies sa contract mo. Tandaan nyo MAY LABAN KAYO! Wag kayo papadala sa non refundable na LABB PLUS na yan kasi hindi totoo yan. May 15 day grace period ang bawat policy ng insurance. NASA BATAS NA YAN. Hopefully makuha ko na within 30-45 days yung pera ko. hindi ako papayag na hindi nila ibibgay lahat. Just make sure na nakuha nyo ung statement of account ng both endownment and LABB plus plan nyo, photocopy nung letter of cancellation na ginawa nyo kasama yung written confirmation na nagsasabi kung kailan mo makukuha yung pera. Mas maganda kung papa photocopy nyo ung ID nung kung sino mang kumakausap sa inyo. Kung sila nga nakakapag request ng id nyo para pa photocopy paano pa kaya tayo d ba? MORE POWER SA BLOG NA ITO! 
Posted by Anonymous to Digital Brew at June 25, 2014 at 9:06 AM
***** 
Anonymous has left a new comment on your post "STOP Buying Philippine Prudential Life Insurance C...":

Guys, narefund din yung LABB+ at endowment ko. so may pag-asa. Sasabihin talaga nila na hindi refundable yung LABB+ (kasi yung endowment may 15-day look out period). Kaya magsesend kayo ng letter of reconsideration for cancellation sa email nila (lagay nyo yung reason. yung akin kasi hindi ko alam na may rider na kasama in the form of LABB plus yung ENdowment ko. so bayad ko na bago nila inexplain na non-refundable yon. so sabi ko this is a violation of contract kasi may concealment silang ginawa). Sa head office yon. i-cc nyo na lang din yung email nyo sa insurance commission (nasa site nila yung email add nila). Anyway, after nyo magsend ng letter tumawag kayo sa main office nila (wag mainip kasi sobrang laging busy. redial lang ng redial). iconfirm nyo sa head office nila kung natanggap nila yung inemail nyo. after non, follow-up lang kayo lagi (by phone lang ako kasi may trabaho ako.) then, tatawag sila sa inyo kapag cancelled na yung plan. Papupuntahin nila kayo sa branch kung saan kayo nag-avail to surrender yung documents. DOn't forget to get your SOA na may nakalagay na cancelled with refund. Yun nga lang may bawas na P250 pesos yung ibabalik nila. after nyan w8 kayo tas follow up lang ulit kasi natagal bago nila naibalik yung akin. around 20 working days (meaning di pa bilang yung Sat at sun plus holiday). so sobrang tagal.

Posted by Anonymous to Digital Brew at May 27, 2014 at 5:18 PM
*****
Ang time line ko ay, March 21 nag-avail ako. March 22, nagpacancel ako then send ng email of cacellation for LABB plus. Then follow-up na lang sa head office every two days. April 1, nakatanggap ako ng tawag na okay na. Cancelled na yung LABB PLus. May 5 ata o 8 naibalik yung pera ko (ang tagal). As for my endowment cancelled na agad sya nung March 22 pa lang pero nabalik pera ko around May 23-25 ata.
Posted by Anonymous to Digital Brew at May 27, 2014 at 5:22 PM 
***** 
Anonymous has left a new comment on your post "STOP Buying Philippine Prudential Life Insurance C...":  
Hello! This is Antonette. PPLIC called me last night and told me that they already cancelled my LABB Plus. I just have to return the documents they gave me when I bought the plan. They told me that there is a Php 250.00 processing fee so Php 4250 would be returned to me. They told me that my money will be returned after 30-45 days.I told them it's okay as long as I can have my money back. After office, I'll go there to return the documents. 
I don't know how they were convinced to cancel my plan. I just gave them a cancellation letter 6 days after I bought the plan. It stated in my letter the rights I have as their client according to the Insurance Code. I even mentioned Title 4, Sections 26-27 which they violated. Maybe they found my reasons valid and was convinced to cancel the plan even though their contract stated that it was non-refundable. 
Posted by Anonymous to Digital Brew at April 30, 2014 at 11:42 AM
***** 
Anonymous has left a new comment on your post "STOP Buying Philippine Prudential Life Insurance C...": 
hi haopee, just want to update u that i got my labb plus refund amounting to 4250php last april 12. ~theresa 
Posted by Anonymous to Digital Brew at April 21, 2014 at 4:04 AM
***** 
Anonymous has left a new comment on your post "STOP Buying Philippine Prudential Life Insurance C...": 
hi all, just want to update u that i got my labb plus refund amounting to 4250php last april 12. ~theresa 
Posted by Anonymous to Digital Brew at April 21, 2014 at 4:00 AM
*****
Anonymous has left a new comment on your post "STOP Buying Philippine Prudential Life Insurance C...": 
hi all, Theresa here.. i have received an email from IC, they sent a letter to pplic requesting for refund on my behalf kaso tagal bago sila ngsend. then i just got my labb plus refund amounting to 4250 last april12. keypoint to get this is be firm na IC said this is refundable, its better kun sabay sabay kayo punta sa HO ng PPLIC wag sa SM north ave. okay din na lahat kau punta sa office IC nang makita nila ganu karami ang biktima. 
Posted by Anonymous to Digital Brew at April 21, 2014 at 4:35 AM

***** 
Anonymous has left a new comment on your post "STOP Buying Philippine Prudential Life Insurance C...": 
i just got my labb plus refund last april12. it took them more than a month to give it back... ~theresa

Posted by Anonymous to Digital Brew at April 21, 2014 at 4:13 AM

***** 
Anonymous has left a new comment on your post "Is Philippine Prudential Life Insurance Company In...":

Nkuha n pla refund nung nagcheck ako ATM last Feb 5 bio p rin 9k 

Posted by Anonymous to Digital Brew at February 7, 2015 at 9:29 PM

***** 
Anonymous has left a new comment on your post "Is Philippine Prudential Life Insurance Company In...":
Hi. I would like share my experience.
The day was December 7, 2014. I was walkingaround farmers plaza when a girl approached me. She asked if I am already working and if I have a credit card. I said yes. Sabi nya may promo daw sila sa company and if I want to join, saglit lang naman daw and I would really help her if I would say "yes" to their orientation which is going to take about 45mins To cut the long story short, I said yes and she asked me to follow her on their office in gateway, I thought 45mins lang talaga but lumagpas na ng 45 mins, they're not allowing me to go. Everytime that I said no, the agent keeps on offering me a new plan. By that time, I feel pressured. sabi ko ayoko gumawa ng decision in a short span of time since I want to think about it more. Pero di pa rin sya tumigil until such time na nag offer na sya ng mas mababang policy, the LABB PLUS. dahil sa nakulitan na ako sa kanya, I said yes. pero labag talaga sa loob ko yun. After that, dun palang ako nakaalis (after signing the papers and video confirmation), 
The next day, I wrote an email to the insurance commission stating that I felt forced to avail the paln that I never wanted to get in the first place. I explained how the agent tre\ted me. I did not receive a reply until #rd week of February 2015. Someone called me and said she was from the head office of Philippine Prudential. She said she was able to receive an email from the Insurance Commission from which attached my email. We discussed about how I was able to avail the policy and my experience. I told her na di na ako nag eexpect na makauha ng refund and my only concern is the way their agents are offering their prospective clients their policy. Matagal kami nag usap mga more than 30 mins siguro. then finally, she informed me that she would review my case (she will check the video confirmation, papers, etc) and will call me as soon as possible kung ano kakalabasan. Yesterday, March 9, 2015, naka tanggap ako ng tawag. Informing me that my request for cancellation for my policy has been approved. I would just submit to the all the papers that I have signed and bring with my cancellation letter. 30-45 days daw before ma refund yung pera ko which is P4,500.

Posted by Anonymous to Digital Brew at March 10, 2015 at 11:47 AM
So there you have it. I hope this answers the question of whether LABB Plus is refundable or not. 

Read More